Returns & Exchanges

At Smile White UK, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and tagged fashion items. If your new look isn't quite right, our simple online process makes returns and exchanges fast and hassle-free.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely pack the items in their original packaging, ensuring all tags are attached and the products are in their original, unworn condition.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.

4

Drop Off and Track

Take your package to the nearest authorized drop-off point and keep your receipt; we will process your refund or exchange within 5-7 business days of arrival.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing